Hands on knowledge and experience of the maintenance and support of computer systems and networks of both small and large departments. As well as the planning and practical implementation phases of various network & security projects. Previously held responsibility for ensuring the security of stored information and also for the installation of new hardware and software and in preventing illegal alterations, damage, or disclosure of information. Valuable experience of planning, co-ordinating and controlling the security measures for information systems to regulate access to computer data files. I believe in the power of the written word. I've seen it transform lives first hand.
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Bachelor of Business Administration

La Chancellerie du Vieux-Montréal

Accounting Professional Services​

Ciena - Deployment and Replacement Project

HELP DESK AND TECHNICAL SUPPORT ​

Hardware fault

Quick Facts

Institute of National Civil Defence Peru
Project:  Procedures Manual Development 

BUSINESS ANALYSIS CONSULTANT ​

About Me

Leadership Skill

Bachelor of Systems Engineering

Computer Engineering (Evaluation Comparative des etudes).
​1992 -2000

​​and I’m a Information Technology Consultant based in Montreal.

Specialization

Birthday: February 18th

Hometown: Lima

Current home: Montreal

Degree:  Management and Computer Engineering.

Languages: English, French and Spanish.

Analytical

Help Desk

IT Maintenance

Loto-Quebec – GPS Project (Migration Windows XP to 7)

HELP DESK AND TECHNICAL SUPPORT ​

Network support

Education

Problem Solving

Professional Experience

We should work together. Shoot me a message today!

Information Systems

RGA– IT Operations

Lucent Technologies - Area of Global Integrated Services and Operations 

hELP DESK - ASSISTANT MANAGER ​

Henry Huby Bobbio

Desktop Support

Able to provide front line support as part of any IT Service Operation. I’m a logical thinker who handle 1st/2nd line support calls, analyse and investigate problems, implement fixes, escalate support calls to 2nd/3rd Level and work closely with the service desk team. I’m flexible, resourceful and willing to take full ownership of user problems until they are fully resolved.

Easy going by nature, willing to work shifts and able to get along with both work colleagues and senior managers.Type your paragraph here.

- Migration projects.
- SCCM
- Citrix
- Lotus Notes
- Database
- SQL
- Excel macros.

Concordia University - Internal Audit Office

AUDIT ASSISTANT
​TECHNICAL SUPPORT

CSC – Zurich Project & Dupont Project

HELP DESK AND TECHNICAL SUPPORT ​

Hydro-Québec – EPT Project (Migration Windows XP to 7) 

Professional Skills

ControValve Inc - ITS Department

TECHNICAL SUPPORT ​

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